2017 Conference Overview.


Monday, August 14
1:00pm: Registration Desk Open
2:00pm – 5:30pm: Roundtable Discussions (by invitation only)
5:30pm – 6:30pm: Welcome reception

Tuesday, August 15
7:30am: Networking Breakfast
8:30am – 5:15pm: Conference sessions
5:15pm – 6:00pm: Cocktail Reception

Wednesday, August 16
7:45am: Networking Breakfast
8:45am – 5:00pm: Conference sessions
6:30pm – 9:00pm: Awards cocktail reception, gala and awards ceremony (open to all conference attendees)

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12:00pm - 6:30pm Registration
2:00pm - 3:30pm
Executive Roundtable on Reducing Customer Friction – Because What You Don’t Know Can Hurt You

It sounds simple. Customers who experience less friction when doing business with your organization are more likely to work with you again. On the flip side, the more friction they experience, chances are you’ve lost them.

We’ll explore a unique approach for measuring, quantifying and mitigating the friction experienced by employees, customers and partners. We’ll do so in an interactive, collaborative setting where you can learn with your peers.

Discover how to measure the unmeasurable. What you don’t know about your customers’ experience can hurt your organization.

*Pre-registration is required*
Sponsored by NTT DATA

Brad Rucker, Senior Vice President, NTT DATA
Moderator: Charles Pelton, Contributing Editor, CIO

Executive Roundtable on The End User Threat: Peer Strategies for Mitigating Risk

Employees caused nearly a third of the data exposure incidents experienced last year, according to IDG research, and nearly as many are caused by former employees. From phishing to accidental or nefarious data loss, these inside incidents cost businesses millions of dollars each year. Yet only one-quarter of today’s organizations have an insider threat management program in place. In this roundtable discussion, we’ll talk about the elements of an insider threat program and share best practices for risk mitigation, discussing everything from security awareness training to methods that help identify threats to workflows that uncover the extent of threats after they happen. Whether you have a program in place or not, you’ll be sure to learn about new developments and techniques in this peer-based conversation.

*Pre-registration is required*
Sponsored by Code42

Arek Sokol, Director, Code42
Moderator: Anne McCrory, Group VP, CIO

4:00pm - 5:30pm
Executive Roundtable on Creating Value for the Business through Cloud Migration

An average of 60% of IT is in the cloud at organizations today, in a combination of SaaS, IaaS and PaaS, according to IDG research. That technology shift, in turn, is enhancing IT’s ability to be a value creator, as jobs change to support new business initiatives. Yet barriers to deeper cloud engagement remain an issue — including skills, resources and organizational structure, as well as a focus on security rather than risk. Join this discussion to share your challenges with peers and learn how progressive organizations are overcoming these challenges and more to build a modern IT environment and drive value to the business.

*Pre-registration is required*
Sponsored by Zscaler

Larry Biagini, Chief Technology Evangelist, Zscaler
Moderator: Anne McCrory, Group VP, CIO

Executive Roundtable on First Line of Defense: Securing the Edge

What are the best approaches you’ve seen to securing endpoints, especially in our increasingly mobile, always-on, cloud-based world? In this Monday afternoon, 4.00 pm roundtable session we’ll explore attendees’ approaches to end-point security from the perspective of the device, the browser, and the employees and customers who access your resources and data. How do you spread risk-avoidance policies? What about BYOD and shared devices? How do you manage – and train your workforce – when it comes to securing your end-points?

*Pre-registration is required*
Sponsored by Google

Robert Sadowski, Trust and Security Marketing Lead, Google
Andrew Fife, Program Manager, Chrome Enterprise, Google
Moderator: Charles Pelton, Contributing Editor, CIO

5:30pm - 6:30pm Welcome Reception
7:30am - 6:00pm Registration
7:30am - 8:30am Networking Breakfast
8:30am - 8:45am Welcome and Opening Remarks

Maryfran Johnson, Executive Director, CIO Programs

8:45am - 9:45am CIOs and the Anticipatory Organization: Turning Disruptive Change into Innovation and Opportunity

Global futurist Daniel Burrus draws upon decades of research and business experience in teaching IT and business leaders how to think more strategically by separating “hard trends” (which will definitely happen) from “soft trends” (which can be influenced or altered). In applying his Hard Trend Methodology to leading companies worldwide, Daniel discovered a critical missing competency in many organizations: Anticipation. “Most of the problems CIOs experience are problems they could have seen and pre-solved,” says the author and business strategist. “Once you understand how to separate the hard trends from soft ones, you can anticipate disruptions before they disrupt.” In this eye-opening and motivating keynote, Daniel will explain how CIOs can apply his Anticipatory Organization Model to tap into what he calls “everyday innovation,” solving challenges faster, recognizing previously invisible opportunities – and ultimately accelerating both your organization’s growth and your personal success.

Daniel Burrus, CEO, Burrus Research

9:45am - 10:15am Tech Fluency: The CIO’s Opportunity to Foster an Enterprise-Wide Culture of Tech Savviness for a Competitive Edge

Bill Briggs, US and Global Chief Technology Officer, Deloitte Consulting LLP
Catherine Bannister, Global Chief Talent Officer, Deloitte Consulting LLP

Moderator: Maryfran Johnson, Executive Director, CIO Programs

10:15am - 10:45am Networking & Refreshments Break
10:45am - 11:15am
Breakout Session

Sponsored by Code42

Arek Sokol, Director, Code42

Breakout Session

True Stories of Innovation and Cost Savings with Low-code Application Platforms

Whether you want to improve your customer’s digital experience, optimize your own digital operations or modernize back-end systems, low-code application platforms can be a lifesaver as well as a time saver. By enabling rapid application delivery with a minimum of hand-coding, low-code platforms are helping enterprise IT organizations accelerate and ease the process of creating the kind of business applications that drive digital transformation. In this session, you will hear how Atlanta-based CP Kelco, a global manufacturer of industrial biopolymers and gels, has transformed its business and accelerated innovation with a low-code application platform from OutSystems.

Chris Cornacchia, Senior Account Executive, OutSystems
Mike Cahoon, Vice President and CIO, CP Kelco

Breakout Session

The Pivotal CIO – Using Data to Drive Strategic Change

The leadership challenge of managing change is a constant in the lives of IT executives everywhere, especially today with so many businesses tackling digital transformation initiatives. They are expected to be “pivotal” and bring a unique “helicopter view”  across the data, systems and processes necessary to make any transformational effort a success. In this fireside discussion, Kevin Fleet, Vice President of Professional Services will chat with CIO to share their expertise and unique perspectives on the business leadership and marketing skills every IT leader must possess in this age of digital transformation. More specifically, they will talk about how leveraging data in real time, through their own internal digital transformation initiatives, have helped them redesign operational processes and systems across their organizations.

Kevin Fleet, Vice President of Professional Services, Informatica

Breakout Session

Bridging the Boardroom’s Technology Gap: A Leadership Opportunity for CIOs

As businesses increasingly digitize, corporate boards are starting to realize that technology expertise can provide a powerful asset and potential competitive advantage. Directors with meaningful technology backgrounds and experience can help boards understand critical technology-driven initiatives and opportunities. Yet only a small percentage of boards have recruited technology executives to join their ranks, according to “Bridging the Boardroom’s Technology Gap,” a comprehensive analysis of public company data by Deloitte. In this informative session, Khalid Kark, research director of the CIO Program at Deloitte, will review the findings and discuss steps that business-savvy CIOs can take to help corporate boards increase their technology acumen and sharpen their competitive strategies.

Khalid Kark, Director, Deloitte LLP

11:20am - 12:05pm Hard Trends vs. Soft Trends: An Executive Workshop with Daniel Burrus

In a world full of uncertainties, the ability to separate (inevitable) hard trends from (influenceable) soft trends can forever change the way companies make critical decisions about the future. “Once you can identify the hard trends that will happen, you can predict disruptions before they disrupt — and capitalize on emerging opportunities,” says Daniel Burrus, whose methodologies have changed the way some of the world’s leading companies strategize and plan. In this hands-on workshop, Daniel will delve more deeply into his hard trends methodology, demonstrating how to apply its principles and encouraging group discussions drawn from real-world scenarios.

Daniel Burrus, CEO, Burrus Research

12:15pm - 1:30pm Networking Lunch
1:30pm - 2:15pm Embracing Machine Learning for Digital Transformation

“Any company that’s not embracing machine learning, in their products or their business operations, will start to struggle in the next decade,” predicts Dan Olley of Elsevier, the scientific & health information arm of $9 billion, UK-based RELX Group. Machine learning plays a significant role in Elsevier’s successful business transformation, moving from providing researchers and health professionals with static electronic information to creating a wide range of data driven advisory products. In this session, he’ll talk about the role of data and machine learning that lay at the heart of the company’s digital transformation. “Machine learning offers us the capability to do things we never thought possible a decade ago, it’s going to be as seismic as the Internet itself,” he says. “It’s totally transformative.”

Dan Olley, EVP Product Development and CTO, Elsevier

2:20pm - 2:50pm
Breakout Session

Sponsored by Delphix

Breakout Session

Leadership Strategies for Driving Business Outcomes via Hybrid IT

Hybrid IT and accelerated business digitization present today’s companies with complex challenges and some critical questions. How does the IT organization maintain control in times of dynamic change? What strategic solutions should be implemented? What processes need to be automated and how? This session will cover practical aspects of achieving your hybrid IT goals while delivering business outcomes at greater speed. Drawing on real-world customer examples, including the ongoing experience of a leading customer who is digitizing the sport of cycling, you will learn how the critical domains of IoT, networking, security and hybrid cloud become assets and enablers in the business world of tomorrow.

Richard Garratt, VP, Data Center and Cloud, Dimension Data

Breakout Session

Sponsored by Arrow

Breakout Session

Endpoint Security Strategies for the Cloud World

As more and more applications and services move to the cloud, secure access and data protection increasingly depend on secure connected endpoints. In this session, a Google expert will explore how a multilayer approach to endpoint security – one that incorporates hardware, device management and browsers — can help IT leaders better enforce security policies while bolstering your enterprise risk posture, as well.

Robert Sadowski, Trust and Security Marketing Lead, Google

3:00pm - 3:30pm Afternoon Networking Break
3:30pm - 4:00pm The IT Leader’s Guide to Artificial and Augmented Intelligence

Deep learning. Machine learning. Artificial or augmented intelligence. What does it all mean and why should CIOs  care? The data science behind these trends can deliver immense dividends for those who know how to take advantage of them. But how to get started? How relevant is any of this to your business, anyway? In this short, pragmatic session, JPL’s Chief Innovation Officer Tom Soderstrom will inspire you with examples of readily available AI technologies, as he explains how to make the most of AI by incorporating the Internet of Things, cloud and advanced analytics into your business today.

Tom Soderstrom, IT Chief Technology & Innovation Officer, JPL

4:00pm - 5:00pm CIO 100 Winner Lightning Round & Panel: Artificial Intelligence and Machine Learning

In the first half of this compelling session, you’ll hear from four of our CIO 100 winners whose projects featured significant use of AI or machine learning to deliver innovation and business value. Each IT leader will have 7 minutes to summarize the innovative aspects of the project, highlighting the business problems overcome and results delivered. Then in the second half, we’ll move to an audience Q&A format and panel discussion as we explore the best practices and lessons learned.

Michele D’Alessandro, VP and CIO, Manufacturing IT, Merck
Tom Farrah, CIO, Dr. Pepper Snapple Group
Sunil Gupta, VP, Strategic Programs, Herc Rentals
Ken O’Brien, EVP and CIO, RRD

Moderator: Anne McCrory, Group VP, CIO

5:00pm - 5:10pm Closing Remarks

Maryfran Johnson, Executive Director, CIO Programs

5:15pm - 6:00pm Cocktail Reception
7:30am - 7:00pm Registration
7:30am - 8:30am Networking Breakfast
8:30am - 8:45am Welcome Back & Opening Remarks

Maryfran Johnson, Executive Director, CIO Programs

8:45am - 9:30am Delivering on Digital at MasterCard: Contextual Commerce and the Payments Industry’s “Third Wave”

Digital architecture is the foundation of innovation at Mastercard, laying the groundwork for the latest payment technologies in the IoT and AI spaces. As the global digital transformation continues, it is imperative that CIOs adapt to the changing nature of technology and collaborate with their business partners to ensure these innovations are delivered at the highest standards. Now that technology is the business, CIOs must think and act differently. Ed McLaughlin, recently promoted from CIO to President of Operations & Technology, is in a unique position to do just that. In this keynote session, McLaughlin will explore the CIO’s evolving digital role, the vital importance of IT architecture as a backbone of business innovation, and the mandate to enhance the consumer experience safely and securely.

Ed McLaughlin, President, Operations and Technology, MasterCard

9:30am - 10:00am The Power of Liberated Data to Accelerate IT Innovation

Companies have been trying to speed up their innovation delivery for many years. The mantra has always been to move faster, but often at the cost of higher quality and stronger security. Despite countless billions invested to help our people innovate faster, projects still have data friction that keeps them from innovating at an even faster rate.

In this session, Delphix CEO Chris Cook explains how a new approach in the alignment of people, process, and technology will enable the rapid, automated, and secure management of data and dramatically improve your organization’s data-driven business outcomes..  He’ll be joined by Marty Boos, CIO of StubHub, who will share thoughts on how he liberated his data and streamlined time-to-innovation from months to near real-time.

Marty Boos, CIO, Stubhub
Chris Cook
, President & CEO, Delphix

10:05am - 10:35am
Breakout Session

Sponsored by Veeam

Breakout Session

Sponsored by Unisys

Eric Hutto, Senior Vice President & President, Enterprise Solutions, Unisys
Denis Zerr, CIO, Catholic Health Services

Breakout Session
Breakout Session

The Future of Work: Mind-shift from Robots vs Humans to Robots Empowering Humans

Automation has been changing the nature of work for hundreds of years. It has replaced manual labor’s most repetitive, intensive tasks. It has steadily accelerated the speed of production, and created new streams of work. But automation isn’t about replacing man with machine or human agent with robot. Rather, it’s about supporting our human abilities and ingenuity – enabling us to create and innovate. Automation is not a project or a tool: join Kris Fitzgerald in exploring the automation ecosystem.

Kris Fitzgerald, VP & CTO, NTT DATA

10:45am - 11:15am
Breakout Session
Breakout Session

The Internet is the New Corporate Network. Now what?

To run a cloud-enabled organization, IT teams must break free from perimeter-centric networks that rely on antiquated, costly appliances. The next critical step forward is to architect an approach that drives desired business outcomes. Join Larry Biagini, former CTO of GE and now Chief Technology Evangelist for Zscaler, as he shares real-world stories from visionary IT organizations that are moving significant pieces of their corporate networks to the Internet. He’ll also talk about why policy-based access must replace network-based access in order to protect users — regardless of where they are, what devices they use or which applications they need.

Larry Biagini, Chief Technology Evangelist, Zscaler

11:15am - 11:40am Networking & Refreshment Break
11:45am - 12:45pm CIO 100 Winner Lightning Round & Panel: Data Science and Advanced Analytics

From integrated big data platforms to location-based mobile apps to real-time package tracking, the ability to explore, segment and predict customer behavior is a rapidly expanding frontier. The delivery of new content and services is changing the data delivery conversation from tactical to strategic for companies across every industry. In the first half of this compelling session, you’ll hear from four of our CIO 100 winners whose projects have enhanced customer interactions via data analytics. Each IT leader will have 7 minutes to summarize the innovative aspects of the project, highlighting the business problems overcome and results delivered. Then in the second half, we’ll move to an audience Q&A format and panel discussion as we explore the best practices and lessons learned.

Scott Sullivan, CIO, Pitt Ohio
David Webb, CIO, Equifax
Carol Zierhoffer, SVP & Global CIO, Bechtel Corporation

Moderator: Brendan McGowan, Global Media Bureau & Client Research Manager, CIO Executive Council

12:45pm - 2:00pm Networking Lunch
2:00pm - 2:45pm The Politics of Innovation: Why Business and Social Networks Matter

Why should innovators care about governments or politics? That’s one of the thought-provoking questions Zak Taylor set out to answer in his latest book. “The Politics of Innovation” brings together current political and economic wisdom – along with the latest research — on how nations become leaders in science and information technology. “People in the business world often don’t see government or politics as all that relevant to their ability to innovate,” Zak notes. Yet in analyzing more than 50 years of theory and research on national innovation rates, the Georgia Tech professor discovered some unexpected connections between innovation and the strength of private, public and professional networks. In his talk, he’ll share his global perspectives on the intriguing mix of conditions, policies and practices that shape the world’s most innovative countries.

Mark Zachary Taylor, Associate Professor and Author, “The Politics of Innovation”, Georgia Institute of Technology

2:45pm - 3:45pm The CIO as Corporate Officer: An Interactive Panel and Collaborative Exercise

CIOs today have tremendous potential to play more vital roles as business leaders, but where should they focus first? How do they strike the right balance between fiduciary responsibilities and innovation leadership? In this dynamic brainstorming session, our experienced panel of IT leaders will explore some of the key competencies and attributes that can transform pure-play technology officers into corporate business leaders. The concepts are driven by top CIOs, who collaborated with the CIO Executive Council to develop an evolutionary career roadmap that will be shared with all attendees. In alternating segments of panel discussion, in-depth table conversations and audience feedback, everyone will have a chance to exchange ideas and contribute their thoughts on the future of the CIO as corporate officer.

Suja Chandrasekaran, CIO & Chief Digital Officer, Kimberly-Clark Corp.
Steven John, CIO, AmeriPride Services
Mike Skinner, EVP & CIO, Eurpac Service Inc.

Moderator: Ken Piddington, CIO, MRE Consulting

3:45pm - 4:00pm Afternoon Refreshment Break
4:00pm - 5:00pm Essential Leadership Skills for Evolving IT Organizations: The CIO Hall of Fame Panel

From business model disruptions and corporate upheavals to accelerated global expansion and digital transformation, our CIO Hall of Fame members have lived and learned  their way through all of it. As technology takes center stage as the star player in corporate growth strategies, today’s CIOs and IT organizations must orchestrate a complex symphony of shifting customer expectations, emerging (and often risky) technology directions and steadily rising demands for business collaboration. In this candid conversation about the capabilities and skill sets IT needs for success in the digitally transforming world of work, a selection of our newest Hall of Fame honorees will share insights from their most memorable leadership lessons along with practical ideas on talent management, customer engagement and career pathways.

Rick Hopfer, CIO, Molina Health Care
Cathie Kozik, SVP and CIO, PSAV
Bill Schlough, Senior Vice President & CIO, San Francisco Giants
Wayne Shurts, EVP & CTO, Sysco

Moderator: Maryfran Johnson, Executive Director, CIO Programs

5:00pm - 5:15pm Closing Remarks

Maryfran Johnson, Executive Director, CIO Programs

6:30pm - 7:00pm CIO 100 Awards Cocktail Reception

Join your peers and colleagues as the night’s festivities begin. This is open to all conference attendees.

7:00pm - 9:00pm CIO 100 Awards & Hall of Fame Gala Celebration

The 2017 CIO 100 Awards presentation celebrates award-winning organizations for their use of innovative IT to deliver business value, followed by the induction of our newest members of the CIO Hall of Fame.