Agenda

12:00 PM - 6:30 PM

Registration Open

Location: Broadmoor Hall Foyer

2:00 PM - 3:00 PM

Executive Roundtables

Executive Roundtable on Security in Your Cloud Environment: Focus on Endpoints, Management and Policy

Invitation only. Pre-registration is required.
Sponsored by Google Cloud

Even as organizations modernize their technology infrastructure to better compete and manage change, security threats persist as a risk to growth. Today’s CIOs must keep information in the cloud both accessible and secure. But this raises questions:
– How do you protect your data while maintaining flexibility?
– What does endpoint security mean to you and your enterprise?
– How do you manage and control access to resources and devices no matter where they’re located?
– What’s your approach to policy controls and vulnerability management?
– What’s the right balance between agility and flexibility on the one hand, and reducing risk and promoting security on the other?

Location: Broadmoor Hall C

Executive Roundtable on Enterprise-wide Content Management Strategies for Enabling Digital Transformation Initiatives

Invitation only. Pre-registration is required.
Sponsored by Box

As major initiatives to re-conceive business strategies to address challenges and pursue opportunities in today’s global digital economy are implemented, there are serious implications for how content across the enterprise is developed, stored, shared and analyzed. Today, many businesses overlook — or underestimate — the role of content in streamlining business processes and powering productivity.
During this interactive executive discussion, we will explore:
– Why 80% of content-dependent business processes are still not automated — and how that’s about to change.
– How you can securely open the door to collaboration with outside partners and vendors.
– What you need to architect a best-of-breed cloud stack.

Location: Broadmoor Hall D

4:00 PM - 5:30 PM

Executive Roundtables

Executive Roundtable on DataOps: How to Gain Maximum Value from Business Information

Invitation only. Pre-registration is required.
Sponsored by Hitachi Vantara

In today’s multi-cloud environment, organizations strive to gain maximum value from the information they collect. What’s the value of all the data you store? How can you best harness that information? DataOps — data management in the age of cloud, multi-cloud as well as artificial intelligence (AI) — automates processes so that the right data gets to the right place securely and at the right time. We invite you to join CIO contributing editor Charles Pelton and Hitachi Vantara CIO Renée Lahti who will lead a discussion that focuses on the value of information and the best ways to effectively use data to drive innovation and secure a competitive advantage.

Location: Broadmoor Hall C

 

5:30 PM - 6:30 PM

CIO 100 Welcome Reception
With its picturesque mountain backdrop, sunshine and friendly locals, the once-small mining town of Colorado Springs is now a top destination for both work and play. Join us as we pay tribute to the great state of Colorado with lively entertainment and samplings of local moonshine, and get up close and personal with fierce birds of prey. You’ll meet new industry peers and re-connect with old colleagues while enjoying libations paired with locally grown and sourced Colorado specialties.

Location: Broadmoor Hall A

7:30 AM - 6:00 PM

Registration Open

Location: Broadmoor Hall Foyer

7:30 AM - 8:30 AM

Networking Breakfast
Sponsored by Dropbox

Wake up with Dropbox and enjoy some of their home roasted brew.

Location: Broadmoor Hall A

8:30 AM - 8:45 AM

Welcome and Opening Remarks
Maryfran Johnson
Executive Director
CIO Programs

Location: Broadmoor Hall B

8:45 AM - 9:45 AM

The Big Nine: How the Tech Titans and their Thinking Machines Will Change Humanity

Amy Webb
Author, Founder of the Future Today Institute, Professor
NYU Stern School of Business

“Can machines think?” That sentence begins Alan Turing’s famous 1950 paper on machine intelligence. For as long as we’ve had computers, humans have been trying to anthropomorphize them. Conversation between humans and machines — and ultimately machines with each other — is the foundation upon which modern AI is being built. Right now, we are on the brink of a great AI awakening, says Amy Webb. So what happens when we get what we’ve always said we want? What happens when the machines really do learn not just to think – but are trained to out-think us humans? In this opening keynote, Amy will explain how the big nine corporations – Amazon, Google, Facebook, Tencent, Baidu, Alibaba, Microsoft, IBM and Apple – are becoming the new gods of AI and how they may be short-changing our futures to reap immediate financial gain. She will point out a path for liberating us from algorithmic decision-makers and powerful corporations. She’ll also offer a “call to arms” about the broken nature of artificial intelligence and what technology leaders can (and should) do to help turn the human-machine relationship on its head.

Location: Broadmoor Hall B

9:45 AM - 10:15 AM

Adopting a Technology First Approach to Business: Tales From the Front Lines

Bill Briggs
Global and US Chief Technology Officer
Deloitte Consulting LLP

John Tweardy
Technology Strategy and Business Transformation Market Offering Leader
Deloitte Consulting LLP

For many businesses, longevity and survival hinges on their ability to stay ahead, be nimble, and embrace all things digital. As technology plays a bigger role in business strategy, the “traditional” IT function is being redefined and the role of the CIO is evolving.  Many leaders acknowledge emerging technologies will significantly impact their businesses, but they’re less clear on what measures they need to take to weather those changes. How can organizations better align technology with their business to balance the potential of tomorrow with the realities of today, and stay ahead of disruption? Join us as we discuss how the adoption of an enterprise-wide, technology-first philosophy and approach can fuel improved effectiveness, competitiveness and profitability.

Location: Broadmoor Hall B

10:15 AM - 10:45 AM

Networking and Refreshment Break
Sponsored by Dropbox

Visit the Dropbox coffee cart for your choice of espresso, latte and other specialty drinks.

Location: Broadmoor Hall A

10:50 AM - 11:20 AM

Sponsored Business Briefing Sessions

Collaboration Software for the Modern Workforce: ‘Walled Garden’ or Best-of-Breed?

Bryan Mann
Head of Enterprise Architecture
Dropbox

Today’s technology stack is as diverse as the modern workforce of mobile, Millennial employees and their multi-generational colleagues. From a business point of view, the ability to collaborate and work across organizational lines is not only a competitive necessity but an increasingly vital element in recruiting, retaining – and in some cases, upskilling – that diverse workforce. Yet bundled solutions from legacy technology providers take a ‘walled garden’ approach to collaboration software that shuts out best-of-breed contenders. That “all-in-one” stack might seem easier to manage from IT’s point of view, but as the rest of your employees are reshaping the future of work, they often prefer newer, more consumer-friendly technologies such as Dropbox, Zoom or Slack. So what is the best strategy for CIOs to use when implementing sharing-and-storage groupware platforms? When is a best-of-breed solution more appropriate than the ‘walled garden’ approach? Join these two industry veterans to hear their expert insights and advice on choosing the right functionality — and the most effective cybersecurity protections — for your organization.

Location: Broadmoor Hall C

Chrome Enterprise’s Innovative Approach to Endpoint Security

Drew Jennings
Chrome for Work Specialist
Google

With enterprises today more targeted by malicious attacks than ever before, businesses need to ensure they are using the right tools to keep their data secure. In this expert session, attendees will learn about the many differentiating features of Chromebooks around security, and hear what really helps Chromebooks stand out from the pack.

Location: Broadmoor Hall D

Tech Ethics: How Tech Leaders Can Imagine, Design and Advise for an Ethical Future

Catherine Bannister
Development & Performance Leader
Deloitte US

Rebecca Joffrey
IT Innovation Officer
Cornell University

Organizations continue to integrate advanced, autonomous technologies and data collection into their business processes—bringing tremendous opportunity to become smarter, more agile, more flexible and more responsive—while also introducing the potential for unintended ethical consequences.  The new set of decisions organizations are facing are as broad and diverse as the technologies themselves, including: potential bias in AI algorithms, the replacement of humans with AI tools, the use of facial-recognition technologies that reduce worker and customer privacy, and how autonomous vehicles might handle moral dilemmas à la the “Trolley Problem”. We will explore the role of technology leaders in raising organizational awareness of these potential impacts and ways to drive toward ethical decision-making in the design, adoption and application of these disruptors.

Location: Broadmoor Hall E

11:30 AM - 12:30 PM

Customer Engagement Strategies: CIO 100 Winner Lightning Rounds & Workshop Session

Customer expectations have grown exponentially in recent years, fueled by digital innovations and consumer technologies but ultimately delivered by CIOs and IT organizations. For SUEZ North America, meeting those rising expectations meant leveraging its “Smart Utility”  transformation to delivery industry-leading services such as allowing customers to control their “personal environmental footprint.” General Motors stepped up its customer focus by creating  “My GM Rewards” — the automotive industry’s first comprehensive customer loyalty program – with the deployment of new blockchain technologies and a big data platform that ingests 30 billion records daily. For the 17 million people who live and work in New York and New Jersey, the Port Authority there launched a ‘Digital Customer Experience’ team to deliver real-time, updated travel information — within an astonishing 90-day project timeframe — that revamped 3 mobile apps and 4 responsive websites serving several major airports and train stations. In this fast-paced session, you’ll hear from these three CIO 100 winners in a high-speed presentation format (7 minutes each) about the challenges overcome and business results delivered by their customer-centric projects. Then we’ll turn the moderator’s job over to you, the audience. At each table, you’ll spend 15 minutes discussing what you heard and crafting some follow-up questions for our trio of presenters. In the final portion of this hour-long session, these IT leaders will re-take the stage to answer your questions and share additional insights.

Rob Galvin
CTO
Port Authority of NY and NJ
View Presentation

John Miller
Global Director, CRM and Customer Experience
General Motors

Michael Salas
Chief Information & Digital Officer
SUEZ North America
View Presentation

Location: Broadmoor Hall B

12:30 PM - 1:45 PM

Networking & Lunch

Location: Broadmoor Hall A

1:45 PM - 2:15 PM

Working Smarter: Regaining Control of the Employee Experience

Julie Dove
VP, Digital Workplace
GE

Jeff Monaco
CTO & VP, Digital Workplace Technology
GE

Managing the end-user experiences for some 283,000 employees across 180+ countries sounds like a job for multiple vendors, processes and outsourced systems. But in late 2017, GE executives decided to address the dismally low user experience scores across that vast employee population by building their own digital workplace solutions. Over 10 months in 2018, the company developed and launched two new products to personalize employee experience companywide. “The pay-off was wide-spread and immediately felt,” says IT VP Julie Dove. “Instead of a call center encouraging people to go read an article (to help solve their problem), we’re now resolving 93% of user issues over chat.” In this inspiring session, you’ll hear from the two product leaders who managed the fast-paced rollout of this new internal support model, which delivered a modern consumer-like experience, saved tens of millions, and brought much of the global ecosystem back home.

View Presentation

Location: Broadmoor Hall B

2:20 PM - 2:50 PM

Sponsored Business Briefing Sessions

Symcor’s Data-Driven Strategy Drives Transformative Results

Della Shea
VP, Data Governance and Chief Privacy Officer
Symcor Inc.

Jason Beard
Senior Director, Data Strategy & Governance
Informatica

In this session, you’ll hear how this Canadian data services and analytics firm is managing the intersection of people, processes, and technology to drive digital transformation. Using the concept of a data factory, Symcor is focused on improving data literacy across the individuals responsible for not just technology and business processes, but also throughout the front- and back-office operations. You’ll also learn why a platform of integrated capabilities is critical for Symcor to scale the execution of data governance activities across the entire data lifecycle.

View Presentation

Location: Broadmoor Hall C

Palos Verdes 6

Employees are Taking Data When They Quit

Rob Juncker
SVP, Research and Development
Code42

Recent studies report that 90% of insider data loss, leak and theft goes undetected internally. Even worse, 60% of departing employees admit to taking data when they leave their jobs. Attend this session with Rob Juncker, SVP of Research and Development at Code42, to learn more about the risks affecting your organization’s data today, and why IT and security teams need to focus on the employee offboarding workflow to protect company intellectual property when employees and contractors leave.

View Presentation

Location: Broadmoor Hall D

Palos Verdes 7

The Weakest Link in Your Digital Business Strategy

Paul Chapman
CIO
Box

In today’s world, every business needs to be a digital  business.  But are outdated IT architectures and operating models standing in the way for your company? Join Paul Chapman, CIO of Box, as he shares an IT leader’s perspective on how organizations are embracing transformative new approaches and a modern IT reference architecture for enabling collaborative business processes and workflows across the extended enterprise. In this expert peer-to-peer session, you’ll learn how to deliver the best, secure experiences for customers, partners and employees.

Location: Broadmoor Hall E

Palos Verdes 8

3:00 PM - 3:30 PM

Networking Break

Location: Broadmoor Hall A

3:30 PM - 4:30 PM

Digital Business Transformation: CIO 100 Winner Lightning Rounds & Workshop Session

At $4 billion Newport News, the nation’s largest shipbuilding firm, CIO Bharat Amin is driving a digital transformation built around the Technology Business Management (TBM)’s IT-business alignment framework — accommodating a new generation of digital employees while also leveraging greater insights from IoT and other cutting-edge tech. Also factoring TBM principles into its own global tech transformation efforts is the UK-based Intercontinental Hotels Group, which forged a more nimble tech organization by combining IT cost efficiencies, revenue growth strategies and innovative talent ‘upskilling.’ In this high-energy session, you’ll hear from these CIO 100 winners in a high-speed presentation (7 minutes each) about the challenges overcome and business results delivered by their innovative projects. Then we’ll turn the moderator’s job over to you, the audience. At each table, you’ll spend 20 minutes discussing what you heard in the lightning round as you craft the best follow-up questions to ask the presenters. In the final 20 minutes, our presenters will re-take the stage to field questions and share their additional insights.

Bharat Amin
VP & CIO
Newport News Shipbuilding, a division of Huntington Ingalls Industries
View Presentation

Andy Smith
VP, Global Infrastructure and Operations
IHG
View Presentation

Location: Broadmoor Hall B

4:30 PM - 5:00 PM

The Future Enterprise: How Leading Organizations Apply Technology to Gain Insight, Empathize with Customers and Engage Employees

Five years into digital transformation projects, the growing pains are over and the business results are rolling in. Nearly half (46%) of the organizations IDC surveys are well on their way to creating the future enterprise. They are rebooting their cultures, operating under a single digital strategy and demonstrating how digital business models deliver measurable value. They are also moving their technology innovations to a single platform. In this compelling presentation, IDC’s Chief Research Officer Meredith Whalen will share how the corporate goal posts have moved forward for customer, information, operation and workplace transformation. She will talk about where and how mid-sized to large companies are investing their technology resources to automate the enterprise, build empathy with customers and embrace the future of work.

Meredith Whalen
Chief Research Officer
IDC

View Presentation

Location: Broadmoor Hall B

5:00 PM - 6:00 PM

Networking Reception: Pub 100

Colorado has made a solid splash in the craft beer market, and tonight we invite you to indulge in some of Colorado’s best local brews at CIO 100’s exclusive pop-up Pub 100. Recap the day with colleagues while trying some of Colorado’s specialty beers and playing some of your favorite bar games.

Location: Broadmoor Hall A

7:30 AM - 7:00 PM

Registration Open

Location: Broadmoor Hall Foyer

7:30 AM - 8:30 AM

Networking Breakfast

Location: Broadmoor Hall A

8:30 AM - 8:45 AM

Welcome Back Remarks

Maryfran Johnson
Executive Director
CIO Programs

Location: Broadmoor Hall B

8:45 AM - 9:30 AM

IT Leadership Mindshift: How Business Immersion Drives Greater Innovation at Toyota

Zack Hicks
CDO & EVP, Toyota Motors
CEO & President, Toyota Connected North America

From the earliest days of his CIO career path through Toyota, Zack Hicks has made it his mission to unleash latent talent throughout the company via multiple innovation efforts. Now in his unique leadership role as both Chief Digital Officer of Toyota Motor North America and CEO of Toyota Connected North America, he must balance the vital operational needs of a large traditional enterprise with the growing demands of an innovative startup capable of working at the speed of Silicon Valley. From his weekly “News & Brews” town hall gatherings to widespread adoption of agile and design thinking, Zack encourages IT pros and business colleagues alike to continually ask themselves: “Is there a better way to approach this?” In this opening keynote discussion with CIO’s Maryfran Johnson, Zack will talk candidly about how he manages the intensity of his dual CDO/CEO role, where communication and negotiation skills can bridge the tech-business chasm, and how Toyota IT plans to reshape the future of the automotive industry.

Location: Broadmoor Hall B

9:30 AM - 10:00 AM

Welcome to the Age of the Cloud Worker

Stephen Konig
Senior Product Manager
Google

Ravindra Sunku
Director of IT
Stitch Fix

Spurred on by the need for greater insight, speed and collaboration, a new class of cloud workers is emerging today — relying on browser-based business apps and broader access to corporate resources than ever before. As workforce technologies evolve rapidly to meet the needs of cloud-first services and strategies, technology leaders need to understand how cloud workers differ from the conventional workforce. In this expert session, you’ll learn more about the age of the cloud worker, but even more importantly, about how the modern enterprise must respond to rising expectations for cloud-based productivity tools and devices.

Location: Broadmoor Hall B

10:00 AM - 10:30 AM

Networking and Refreshment Break

Location: Broadmoor Hall A

10:30 AM - 11:00 AM

Sponsored Business Briefing Sessions

Reality Check on Moving to the Cloud: Lessons from a CIO Veteran

Upinder Phanda
CIO
Unisys

As the IT leader of an aggressive digital transformation that has earned Unisys Corp. two CIO 100 awards in a row, CIO Upinder Phanda has transformed the economics of IT within this $3 billion technology services provider from a capital model to an on-demand expense model. Unisys IT has successfully moved more than 500 servers, 530 Terabytes of storage and 300 core data center applications securely to the cloud over the past 3 years – while also lowering support costs, retraining IT staff and enabling business growth. In this highly practical session, Upinder will talk candidly about the technical, business and cultural challenges of moving to the cloud. What organizational changes do you need to consider? How will your cost structure change? What happens to security? How do you insure ongoing innovation? Join this veteran CIO as he shares a real-world perspective on moving to the cloud.

View Presentation

Location: Broadmoor Hall C

Palos Verdes 6

Meet the Demands of Your Modern Workforce: Turn Experiences that Happen into Experiences that are Designed

Erik Jost
CTO, Workplace Services
NTT DATA

Lisa Woodley
VP, Customer Experience
NTT DATA

To meet the demands of the modern workforce, IT leaders must take a more thoughtful approach to the employee experience. Long gone are the days when workplace services were successful if you resolved tickets faster or reduced the number of help desk calls. Today’s multi-generational workforce is also ‘multi-expectational’ – demanding a work experience that’s as seamless as their personal online experiences. Learn how putting employees at the center of your workplace solutions can help you attract and retain the best talent as you outpace your competition in the market.

View Presentation

Location: Broadmoor Hall D

Palos Verdes 7

Redefining Customer Engagement in the Digital Era

John Finch
AVP, Contact Center Product Marketing
RingCentral

This session examines the technology and strategies needed to build truly integrated contact center platforms, which can help organizations benefit from the ever-increasing number of connected services and channels.  We’ll examine how autonomous tools such as intelligent bots and machine intelligence can help bridge the gap between users and change the dynamics of collaboration—from human-only tasks to activities that will often be driven by smarter machine intelligence.  Welcome to a future where outbound and inbound human-to-machine communication becomes the new normal for improving customer engagement.

Location: Broadmoor Hall E

Palos Verdes 8

11:05 AM - 12:05 PM

Turning Your IT Staff into Articulate Ambassadors of the Company’s Brand: A Collaborative Workshop

Kare Anderson
Communications Coach and Author of “Moving From Me to We”

Perhaps the biggest missed opportunity to attract more customers — and retain top talent — is to support your employees in engaging with customers, prospects and other key stakeholders in timely, helpful ways. With the right rules in place and the appropriate training, employees who are entrusted to be brand ambassadors are likely to strengthen relationships inside and outside the company — as well as spotting problems to solve or opportunities to innovate. In this highly interactive workshop, communications expert Kare Anderson will share some tools, techniques and frameworks that CIOs can use to turn IT employees into credible, compelling brand ambassadors. She’ll teach you how to optimize the talent in your group to strengthen relationships with key stakeholders and spur greater learning and esprit de corps among your employees.

Location: Broadmoor Hall B

12:15 PM - 1:30 PM

Networking & Lunch

Location: Broadmoor Hall A

Women in IT Rock: Finding Your Voice
Invitation only Luncheon. Pre-registration is required.

As much as organizations may have made hiring women in IT a priority, research shows that more than half the women who pursue tech careers drop out. That’s attributable to a lack of support and mentoring, as well as culture issues. Join us as we discuss how women think about their everyday challenges and how we can help move the needle to retain the many talented women who join the field. We’ll engage in an interactive exercise that’s sure to get you thinking.

Hosted by Splunk

Location: Summit restaurant

1:30 PM - 2:30 PM

Career Conversations & Leadership Lessons: The CIO Hall of Fame Mentoring Workshop

The esteemed members of our CIO Hall of Fame have lived and learned their way through every tough situation an IT leader might encounter. Digital disruptions. Corporate upheavals. Competitive challenges. Customer revolts. Global expansions. They’ve thrived at world-class companies in every industry, from aerospace, defense and financial services to health care, retail, manufacturing and industrial giants. Now that IT is the star player in most corporate growth strategies, CIOs must orchestrate a complex symphony of shifting business demands, talent management challenges and expanding career directions. In this relaxed and intimate workshop, each table will be joined by one or more CIO Hall of Fame members. They will answer your leadership questions and share advice on career choices, management challenges and more. All participants are from the Hall of Fame Class of 2019, unless otherwise noted.

 

Steve Betts, SVP & CIO, Health Care Service Corporation

Craig Cuyar, SVP & Global CIO, Omnicom Group

Anuj DhandaEVP & CIO, Albertsons Companies

Tom FlanaganChief Operating Officer, ISSQUARED, Inc.
Class of 2010

Randy Gaboriault, CIO & SVP, Innovation and Strategic Development, Christiana Care Health System

Zack Hicks, Chief Digital Officer & EVP, Toyota Motor and CEO & President, Toyota Connected North America 

Ann Joyce , EVP & Chief Customer Officer, Technology, Supply Chain & Omni Operations, Chico’s FAS

Vince KellenCIO, University of California, San Diego

Michael R. Kingston, SVP & CIO, L’Oreal Americas

Location: Broadmoor Hall B

Michael Mathias, EVP, Customer Experience & CIO, Blue Shield of California

Harry Moseley , CIO, Zoom
Class of 2017

James Rinaldi , CIO, Jet Propulsion Laboratory
Class of 2017

Mike Skinner, EVP, CIO & Member, Board of Directors, Eurpac Service; Major General, USAF (retired)
Class of 2017

Cynthia StoddardSVP & CIO, Adobe Inc. 

Lynden Lee Tennison EVP & CIO (retired), Union Pacific Railroad

Patrick Thompson, CIO, Albemarle

Stephen Warren, SVP & CIO, Office of the Comptroller of the Currency

2:35 PM - 3:05 PM

Sponsored Business Briefing Sessions

The Rise of the Edge:  Innovative Strategies for WAN Transformation

Chris Sikora
VP, Marketing
CenturyLink

CIOs are devoted to evolving at the speed of business today, and that means innovating at a faster pace.  In this thought-provoking expert session, you’ll hear why taking an innovative approach to edge computing can differentiate your company from its competitors. We’ll talk about how movement to the cloud is shaping applications and networks, and where to expect growth in the next decade. You’ll also discover how the network is fast replacing your data center, and how your applications can be a business differentiator once integrated with the network. Join us for this lively idea exchange with some of your executive peers.

Location: Broadmoor Hall C

At Belkin, Data is Our Innovation Superpower

Lance Ralls
CIO
Belkin International

From the front lines of consumer electronics leader Belkin International, Global CIO Lance Ralls is experiencing digital transformation in action – using fast, secure data delivery to build better quality products faster. “At Belkin, our difference is continuous innovation, with quality at the core,” Lance explains. “We’re always looking to the future, always transforming.” As a manufacturer of products for mobile devices, eReaders, laptops, netbooks and TVs, Belkin has to stay on the leading edge of digital consumer experience and relies on Delphix for fast, secure data management. In this fireside chat with Lance, you’ll learn how he is:
– Reducing the time-to-value for digital transformation;
– Delivering data to developers faster, using fewer resources;
– Providing the same data workflows for Relational, NoSQL, and cloud-native; and
– Protecting sensitive information while making data available where it’s needed.

Location: Broadmoor Hall D

3:15 PM - 4:30 PM

Managing Risk in the New Legal Landscape of Digital Business: An Expert Panel and Collaborative Workshop

Steve Betts
SVP & CIO,
Health Care Service Corporation

Ann Joyce
EVP & Chief Customer Officer, Technology, Supply Chain & Omni Operations
Chico’s FAS

Matt Karlyn
Partner
Morrison & Foerster LLP

The legal and business risks that CIOs must master today have multiplied dramatically in the last few years — especially in the realms of data and privacy protections, cloud migration and contractual issues. “Data is the new cash, and our legal risks around it have heightened quite a bit,” as one veteran CIO describes it. “I’ve spent more time with lawyers in the past year than my entire career combined.” Now that IT is a critical driver of enterprise strategy across just about every industry, the CIO’s responsibilities to protect and secure both company and customer data (no matter where it resides) are tantamount. In this session, we’ll explore the legal landmines every CIO should know about, starting with a panel discussion featuring IT attorney Matt Karlyn, followed by a short workshop and then wrapping up with Matt back on stage to answer your specific legal questions.

Location: Broadmoor Hall B

4:30 PM - 5:00 PM

Innovations That Really Matter: Stories from FedEx’s Transformation Journey

Robert Carter
EVP, Information Services & CIO
FedEx

“One thing about our transformation journey: It’s enabled a lot of opportunity to do next-generation things,” says longtime FedEx CIO Rob Carter. “Once you’re not dragging your legacy with you, it really opens you up to innovation.” Starting with this year’s award-winning FedEx Cloud Dojo — a cross-organizational teaching team of internal cloud experts — and moving on to the dawning potential of blockchain, the future of “Everything as a Service,” and the industry-first rollout of a same-day delivery robot, Rob will close out the CIO 100 agenda with his trademark blend of practical advice, customer focus and inspirational stories from the front lines of one of the nation’s most respected innovators. “Getting people to think differently,” he says, “leads to the kind of innovations that really matter.”

Location: Broadmoor Hall B

5:00 PM

Closing Remarks

Location: Broadmoor Hall B

6:30 PM - 7:00 PM

CIO 100 Awards Cocktail Reception – Open to All
Join your peers and colleagues as the night’s festivities begin. The reception is open to all conference attendees.

Location: Broadmoor Hall Foyer

7:00 PM - 9:00 PM

CIO 100 Awards Presentation and Gala Celebration – Open to All
Come celebrate IT excellence at this elegant dinner and awards ceremony. The 2019 CIO 100 Awards presentation will honor the winning organizations for their use of innovative IT to deliver business value, followed by the induction of our newest members into the CIO Hall of Fame.

Location: Broadmoor Hall B